Returns and Refunds
GAIA Products may only be returned or refunded if they are in the original unopened packaging. They must be returned within 2 calendar weeks and are subject to Return Authorization. The customer is responsible for the cost of the original shipping, return shipping, and applicable restocking and credit card/bank fees. If you wish to cancel your order prior to it being picked up, installed, or shipped, please see the CANCELLATION POLICY.
If you are having an issue with your product which you believe to be a warranty issue, please CLICK HERE.